Thursday, August 13, 2015

AXS Map: Crowdsourced Accessibility Reviews of Businesses

AXS Map is an app available for iOS and Android that allows users to rank the accessibility of local businesses. Using the location of the device users can search for nearby businesses and rank the accessibility of the location in very basic terms. More detailed accessibility information and information for people with a wider range of disabilities would improve the app.

While accessibility standards established by the government are exact and technical, AXS Map uses a star rating system. For example, a businesses that is easily accessible to people with disabilities would earn a five star ranking. The app also allows users to rank a business based on the noise level, which can be helpful for people with hearing impairments, and by light which can be helpful for people with visual impairments.

I was recently involved in a "Mapathon" were a group of people used the app to map parts of the city. This experience helped me understand the value of the app, as some businesses had serious accessibility issues such as numerous steps with no ramps.

The data that is inputted through the app or the website can then be viewed by people interested in the accessibility of a business. For example, a person with a physical disability could check the app to make sure that a coffee shop had a ramp.

If the AXS Map platform becomes popular it could even prompt businesses with poor rating to make improvements.

While the concept behind AXS Map is good, the implementation is a little rough. The app is not intuitive to use and can be frustrating. However, it does work once you get familiar with the interface. The app also requires users to enter their email which could steer some users away.

To use AXS Map visit or download the app for iOS and Android. Click here to download the app for iOS and click here to download the app for Android.

No comments:

Post a Comment